The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Rooftop pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Sauna
Steam room
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
Al Rigga Street, Behind Commercial Bank Building,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Al Rigga Street, Behind Commercial Bank Building,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Museum
Dubai Museum
2.3
km
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.0
km
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
1.2
km
Southern side of Dubai Creek
Bur Dubai Abra Dock
2.1
km
Aquarium
Dubai Dolphinarium
3.4
km
Mall
Deira City Center Shopping Mall
1.5
km
Mall
Al Ghurair Center
730 m
Baniyas Rd
National Bank of Dubai
720 m
Gallery
XVA Gallery
2.0
km
Market
Meena Bazaar
2.5
km
Bateaux Dubai
990 m
Twin Towers Shopping Centre
1.4
km
Mashraf Building
Dubai Creek
4.8
km
Gallery
Majlis Gallery
2.0
km
2nd Za'abeel Road
Shiva and Krishna temple
2.3
km
Mosque
Grand Mosque
2.3
km
Mall
Deira
620 m
Gallery
Al-Serkal Cultural Foundation
2.1
km
Fish Roundabout
690 m
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
830 m
Dubai Desert Conservation Reserve
1.8
km
Gargash Mosque
740 m
Museum
Museum of Illusions
3.2
km
Museum
Coffee Museum
3.5
km
Public Building
British Consulate
2.7
km
House 26
Sheikh Mohammed Centre for Cultural Understanding
3.5
km
Public Building
Consulate General of the United States of America
4.1
km
Nearby
Al Rigga St
Juice World
520 m
maktum khalil
560 m
Restaurants
Beirut Restaurant & Grills
290 m
Al Muraqqabat Al Muraqqabat Rd
Dagat Dagatan
300 m
26B Street Al Rigga Street Flora Grand Hotel
Beirut
300 m
Al Rigga Al Rigga Rd
Cafe Supreme
470 m
Shop # G18
Pizza Hut
170 m
24 St Al Qusais 1
Sadaf Restaurant
340 m
Al Ghurair Centre Al Rigga Rd
Lounge Cafe Restaurant
490 m
Al Rigga Road
Bombay Dining
320 m
Al Rigga Rd
The Pizza Company
320 m
Al Muraqqabat Al Muraqqabat Rd
Aroos Damascus
660 m
cnr Al Muraqqabat Rd & Al Jazeira St
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great location
Friendly housekeeping staff
Disappointing service
Limited dining selection
6.6/10
Nice
Rooms
6.8
Location
8.0
Service
7.1
Dining
5.9
Guest reviews
6.6/10
based on 9 reviews
3.5/5
based on 142 reviews
7.3
7.3/10 based on 3661 reviews
#343 of 597 hotels in Dubai based on Tripadvisor
Reginald
United Kingdom,
April
2024
7.6/10
The hotel offers a perfect stay with connected double bedrooms that suited us well. While the price was a bit high, the other facilities provided were better and more affordable. The service at the reception was nice and friendly, adding value to our experience, but room service and housekeeping were not up to the mark. The location was favorable, with convenient access to major points of connection like Deira City Center and Dubai airport, despite some rudeness from staff. The dining experience was more than adequate, with a fixed breakfast menu, but lacking variety. Overall, a mixed experience with some positive highlights.
Rooms
8.0
The connected double bedrooms were just perfect for us.
Service
7.0
The service at the reception was nice and friendly, adding value to our stay.
Location
8.0
The location was favorable to us, with convenient access to important points.
Dining
7.0
The dining experience was more than adequate, although the menu lacked variety.
Facilities
8.0
The facilities were good overall.
Duncan
United Kingdom,
April
2024
6.6/10
The hotel offers a convenient location with various dining options nearby and is situated between two metro stations. The staff is friendly and welcoming, enhancing the comfort of my stay. However, the rooms are small with old beddings and the cleanliness of the bathroom needs improvement.
Rooms
5.0
The rooms are small, and the bathrooms need maintenance. The beddings are old, making it noisy at times.
Service
8.0
The staff are welcoming and nice, adding value to the stay with their attentiveness.
Location
9.0
The hotel is excellently located for those who enjoy walking, with eateries and metro stations nearby. Close proximity to Al Rigga Road offers dining and exchange options within walking distance.
Dining
7.0
The dining experience is satisfactory, but lacks a coffee machine and may require timely attendance for specific items.
Facilities
5.0
The sauna and steam facilities were not operational, and the swimming pool is small. Staff reactions to issues reported were slow.
Ivan
United Kingdom,
March
2024
6.4/10
The hotel had a mix of positives and negatives during my stay. The rooms were spacious and clean, but there was an unpleasant smell in the room. The service was friendly and helpful overall, but there were some minor issues with towels. The location was convenient to some attractions but far from others. The dining experience lacked variety, and the facilities were average.
Rooms
7.0
The rooms were spacious and clean, but there was an unpleasant smell present.
Service
8.0
The staff provided friendly and helpful service, although there were minor issues with towels.
Location
6.0
The hotel was convenient to some attractions but far from others.
Dining
5.0
The dining experience lacked variety and innovation in the menu options.
Facilities
6.0
The facilities were standard without any standout features.
Andrew
United Kingdom,
December
2023
6.4/10
I had a bit of a mixed experience at this hotel. On the positive side, the room was generally clean, although it could have used a bit more attention to detail. The service was kind and helpful, especially during check-in. The location in Deira offered convenience but could have been more appealing. However, the dining options were lacking variety, and the extra charges for government fees were not well received.
Rooms
7.0
The room I stayed in was clean and comfortable.
Service
8.0
The staff was kind and helpful during my stay.
Location
6.0
The hotel is conveniently located in Deira, close to shopping and dining options.
Dining
5.0
The dining options were limited and not as diverse as expected.
Facilities
6.0
The hotel facilities could have been better, especially considering the extra fees charged.
David
United Kingdom,
October
2023
7.8/10
I had a mixed experience at the hotel; the rooms were not up to par initially but later improved. The service was helpful and friendly, making my stay enjoyable. The location was convenient with access to various amenities, but the limited operating hours were a drawback. The dining was satisfying, and the facilities met my needs.
Rooms
7.0
After being moved twice, I finally got a room that was clean and comfortable.
Service
8.0
The staff was nice and assisted me whenever needed.
Location
9.0
The hotel is conveniently located with easy access to cafes, restaurants, and the metro.
Dining
8.0
The dining experience was satisfying with tasty food.
Facilities
7.0
The hotel facilities were adequate for my stay.
Bill
United States,
July
2023
7.4/10
The hotel was well-organized, clean, and quite as I requested, but had some issues with mold. The service was extremely pleasant and helpful, although there was a confusing incident during my checkout. The location was convenient with easy access to the metro and highway. The dining experience was a mix of good and bad, with a confusing breakfast setup. Overall, a place with its ups and downs.
Rooms
7.0
The rooms were clean and quite as I asked for, but there were problems with mold.
Service
8.0
The service was extremely pleasant, courteous, and helpful, despite a confusing incident during checkout.
Location
9.0
The location was convenient with easy access to the metro and highway.
Dining
5.0
The dining experience had its good and bad points, with a confusing breakfast setup.
Facilities
8.0
The hotel had all the basic facilities you'd expect.
Richard
United Kingdom,
May
2023
7.0/10
I had a great stay at the hotel. The rooms were big, clean, and rather nice, definitely value for money in Dubai. Although there were a few smelly facilities, including the toilet, overall, the value for what I paid was good, and I couldn't find anything to dislike.
Rooms
8.0
The rooms were spacious, clean, and provided good value for money in Dubai.
Service
5.0
The service was a bit disappointing. I asked for an iron, and they said they would send it from 3 pm until 1 am, but it never arrived. The receptionist, particularly the Filipina receptionist, wasn't the most helpful. However, the housekeeping staff like Mr Lal Chand Ji and Faruk Ji were very thankful and accommodating.
Location
9.0
The location was fantastic, being right in the center of Rigga road near the Metro and Al Ghurair Mall. It allowed easy access to key points in the city, and there were plenty of restaurants and shops nearby.
Dining
6.0
The dining experience was a mixed bag. Although the staff was supportive and attentive, the food selection was limited and not very appealing. They informed us about breakfast, but the options were not great for a 4-star hotel.
Facilities
7.0
The facilities at the hotel were decent, but there were some areas that need improvement, like the dining options and service.
Great location
Disappointing service
Kevin
United States,
May
2023
7.4/10
I had a nice stay at the hotel. The rooms were clean and staff members were friendly. However, there were a few areas that could be improved, such as the dining options. Overall, it was a good value for the price paid.
Rooms
7.0
The non-smoking room I stayed in was rushed to be cleaned and wasn't properly made, with a hint of cigar smell. However, it was still good value for what I paid, and the room was clean. The staff were friendly as well.
Service
8.0
The service was excellent overall, with very professional staff. However, there was a slight inconvenience when I had to wait at reception even though they knew I had arrived. Despite this, the staff were lovely and welcoming.
Location
8.0
The hotel's location was really good for exploring nearby areas of Dubai. It was near public transportation and many shops, but a bit far from Dubai Mall. However, it was close to a metro station, making travel convenient.
Dining
7.0
The dining options were good overall, but there could have been more variety available, especially for a 4-star hotel. The Uonuma-grown rice was a nice touch, but the menu could be improved.
Facilities
7.0
The amenities seemed sufficient for a comfortable stay.
George
United States,
May
2023
5.0/10
My stay at the hotel had its ups and downs. The location was superb, nestled between two Metro stops, making it easy to explore Dubai. However, the rooms were a bit tired and in need of renovation, leading to some discomfort. The service was inconsistent, with friendly staff but uncooperative behavior at times. The dining experience left much to be desired, with limited options and extra charges. The facilities were basic, with some shortcomings like a small swimming pool and disconnected internet.
Rooms
5.0
The rooms were a bit tired and in need of renovation. Despite being small, they were clean. The bathrooms were also compact. The sauna and steam room were not functional, and the staff's reaction to issues was less than ideal. The internet kept disconnecting frequently, requiring daily access renewals.
Service
5.0
While some staff members were friendly and helpful, the overall service was lacking. There were delays in attending to guest requests, and the staff sometimes failed to follow simple instructions, leading to frustration.
Location
8.0
The hotel's location was outstanding, with easy access to two Metro stops, offering a direct route between the airport and the Expo. It was perfect for exploring Dubai conveniently. However, the noise from nearby activities and the small rooms were downsides.
Dining
5.0
The dining experience was subpar. The breakfast options were limited, and there were additional charges for certain items, making it less appealing. The cold atmosphere didn't enhance the dining experience.
Facilities
5.0
The facilities were basic. The swimming pool was small, and the internet connection was unreliable, disconnecting frequently. Improvement is needed to provide a more comfortable stay for guests.
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